![]() ![]() ![]() This is the creation of a graphical description of a business process so that current processes can be analyzed and improved to business operations. ![]() Until you know what you’re doing, it’s very hard to change it. Business process maps are a useful baseline to help establish the key process steps and identify areas for improvement and are seen as the first step in any effort to improve and redesign processes. This involves drawing out all the activities involved in a business process, step-by-step, so that it’s entirely clear what is involved at any stage of a given business process. Here, we give you a quick no-nonsense beginners guide of what these tools are. The reason being, particularly on the themes of Process Mapping or Process Modeling, is that they are specialist approaches, which despite their niche factors, are of critical importance. When you first start out on your process improvement journey, you might feel like everyone around you is speaking a completely different language, and they are.
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